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Once you’ve received your shipping confirmation email you can click HERE to see the status of your order. It may take 24 hours for tracking updates to appear.
If you are an international customer, please follow this link to track your order.
The way we source our fabrics and produce our collections means that some of our items are only available in small quantities and may, therefore, be sold out. Please note that the majority of our pieces are limited edition and will not be returning in the future.
The nature of our products means they sell out quickly and this allows us to hold your place to make sure you get what you want. The item will be shipped by the date shown in the product description. Please note that your card will be charged fully when a preorder is placed. This is the only way we can allocate the item to you.
Once an order is placed, it cannot be modified or canceled. However feel free to email Customer Service at email@example.com and one of our representatives will do their best to accommodate your change.
Unfortunately, we can't support exchanges at this time. We recommend placing a new order and returning the other item using our quick and easy returns link HERE.
Most orders shipped within the United States can be returned within 14 days of receipt.
You can visit this link to view our return policy and return your order. The return shipping amount will be deducted from your refund.
Items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions.
We will list our retailers here shortly!
Authentic Cult Gaia products are available on our website (www.cultgaia.com) and at our stockist's locations. Please contact Customer Service for specific inquiries.
Our company does not offer merchandise for sale through individuals, flea markets, unauthorized retail locations, or at auctions.
As one cohesive unit, we participate in numerous enforcements such as taking legal actions against counterfeits through takedown of the counterfeit websites.
You sure can! Please report any counterfeit websites or sellers at firstname.lastname@example.org. Please provide location of the merchandise, style of product(s) offered, and website. Thanks for your cooperation!