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POSITION SUMMARY: The Logistics Manager will oversee and manage the end-to-end movement of goods across our global supply chain. This role is responsible for ensuring product flows efficiently from vendors to distribution centers and ultimately to customers—on time, compliant, and cost-effective. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced fashion environment with both strategic oversight and hands-on execution.
KEY RESPONSIBILITIES:
• Manage day-to-day logistics operations across inbound, outbound, and internal transfer movements using NetSuite ERP
• Review and approve packing slips, shipping documents, and freight invoices to ensure accuracy and compliance
• Approve and coordinate shipments with freight forwarders, carriers, and customs brokers
• Monitor and track shipments from origin to destination to ensure timely delivery and proactively resolve delays or exceptions
• Coordinate closely with in-house and 3PL distribution centers to support receiving, fulfillment, and inventory flow
• Support Production and Product Development teams with inbound shipments, vendor issues, routing decisions, and delivery timelines
• Oversee and support inter-company and in-house inventory transfers between locations
• Ensure proper documentation procurement (commercial invoices, packing lists, certificates, etc.) and manage internal escalations as needed
• Maintain compliance with all local, federal, and international logistics regulations, including U.S. Customs and Border Protection (CBP) requirements
• Partner with vendors and logistics providers to negotiate rates, manage service levels, and drive continuous improvement
• Develop, document, and maintain logistics SOPs and best practices
• Analyze logistics performance data, costs, and KPIs; prepare reports and recommendations for leadership
• Collaborate cross-functionally with Operations, Finance, Production, and Planning to align logistics execution with business needs
QUALIFICATION REQUIREMENTS:
• Bachelor’s degree in Logistics, Supply Chain Management, or a related field
• 5+ years of logistics experience, preferably within fashion, apparel, or consumer goods
• Strong working knowledge of transportation, freight forwarding, warehousing, and inventory management
• Hands-on experience with NetSuite ERP (logistics, inventory, or supply chain modules preferred)
• Familiarity with import/export compliance and customs regulations (CBP experience strongly preferred)
• Proven ability to manage multiple shipments, vendors, and priorities simultaneously
• Strong analytical, problem-solving, and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently while collaborating effectively across teams
POSITION SUMMARY: Cult Gaia is looking for a Store Manager for the Madison Avenue retail store. The Store Manager is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Store Manager will partner with HQ and sales team to enhance overall customer experience. The Store manager will help with the training and development of sales team. The Store Manager should have expert knowledge of the Cult Gaia brand, the aesthetic, and its pieces.
KEY RESPONSIBILITIES:
• Meet personal and store sales goals.
• Ensure that the retail store is accurately staffed.
• Assist in the tracking, monitoring, and communication of business results.
• Develop and maintain long lasting client relationships by establishing a returning client base.
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%.
• Personally maintain a KPI above company standard and develop staff to do the same.
• Satisfy company KPI requirements.
• Ensure that each customer receives outstanding customer service.
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships.
• Ensure image and grooming standards are professional and reflective of the brand image.
• Implement and maintain all merchandising directives to company standard.
• Monitor organization and upkeep of both the front and back of house.
• Encourage associates to take ownership of their sales performance.
• Responsible for knowing and executing daily operations of opening and closing procedures.
• Assisting with receipt of shipment, recalls, OMNI orders, and general organization of back of house.
QUALIFICATION REQUIREMENTS:
• Minimum 5+ years of retail management or comparable experience.
• Superior clienteling skills, product awareness, and exceptional ability to match this knowledge to customers’ needs.
• Proven ability to drive loyalty-building, positive and inclusive customer experiences.
• Computer literacy and a competent understanding of e-commerce.
• Excellent verbal, interpersonal, and written communication skills.
• A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines.
• Detail-oriented problem solver.
• Experience meeting retail goals and other financial targets.
• Demonstrated experience training employees.
• Actively gets tasks done and is driven by a sense of urgency.
• Organized with excellent time management skills to deliver maximum impact.
• Strong interest in fashion as well as strong knowledge of industry trends.
POSITION SUMMARY: Cult Gaia is looking for a Store Manager for the Sawgrass Mills retail store. The Store Manager is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Store Manager will partner with HQ and sales team to enhance overall customer experience. The Store manager will help with the training and development of sales team. The Store Manager should have expert knowledge of the Cult Gaia brand, the aesthetic, and its pieces.
KEY RESPONSIBILITIES:
• Meet personal and store sales goals.
• Ensure that the retail store is accurately staffed.
• Assist in the tracking, monitoring, and communication of business results.
• Develop and maintain long lasting client relationships by establishing a returning client base.
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%.
• Personally maintain a KPI above company standard and develop staff to do the same.
• Satisfy company KPI requirements.
• Ensure that each customer receives outstanding customer service.
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships.
• Ensure image and grooming standards are professional and reflective of the brand image.
• Implement and maintain all merchandising directives to company standard.
• Monitor organization and upkeep of both the front and back of house.
• Encourage associates to take ownership of their sales performance.
• Responsible for knowing and executing daily operations of opening and closing procedures.
• Assisting with receipt of shipment, recalls, OMNI orders, and general organization of back of house.
QUALIFICATION REQUIREMENTS:
• Minimum 5+ years of retail management or comparable experience.
• Superior clienteling skills, product awareness, and exceptional ability to match this knowledge to customers’ needs.
• Proven ability to drive loyalty-building, positive and inclusive customer experiences.
• Computer literacy and a competent understanding of e-commerce.
• Excellent verbal, interpersonal, and written communication skills.
• A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines.
• Detail-oriented problem solver.
• Experience meeting retail goals and other financial targets.
• Demonstrated experience training employees.
• Actively gets tasks done and is driven by a sense of urgency.
• Organized with excellent time management skills to deliver maximum impact.
• Strong interest in fashion as well as strong knowledge of industry trends.
POSITION SUMMARY: Achieve daily business objectives by supporting all shipping and receiving, overseeing inventory, monitoring store supplies, and maintaining back stock effectively. The Stock Associate is also responsible for supporting the sales floor as needed. Reporting directly to the store manager.
KEY RESPONSIBILITIES:
• Keeping the stockroom neat and organized.
• Receiving of shipment and preparing product for floor placement.
• Maintains an efficient and well-organized stockroom ensuring accessibility to employees.
• Assist sales team as needed.
• Ensure correct store inventory levels by partnering with management and the sales team through monthly cycle count.
• Answer phone, fulfill phone orders and transfers.
• Partner with store management on ongoing stockroom/operation's needs.
• Track and facilitate in-person online returns.
QUALIFICATION REQUIREMENTS:
• Minimum 1 year retail stock/operations experience is required.
• Familiarity with Shopify/NetSuite is a strong plus.
• Strong verbal and written communication skills with management and teammates.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and act when appropriate.
• Available to work a flexible schedule on as needed basis.
POSITION SUMMARY: Cult Gaia is looking for a Stylist for our retail store. The Stylist is the pulse of our sales floor, and their number one priority is to provide an exceptional customer experience. The Stylist will be expected to create relationships with clients to understand their lifestyle and fashion needs. The Stylist should have expert knowledge of the brand, the aesthetic, and its pieces. A great Stylist exudes confidence, a love of fashion, and a passion for the customer and their experience.
KEY RESPONSIBILITIES:
• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
• Establish a returning client business by developing and maintaining long-lasting relationships.
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging.
• Utilize company selling culture and training tools to meet and exceed KPI expectations.
• Actively learn and speak to the trends of each collection.
• Utilize all company training materials to stay versed on company happenings, new collections, and promotions.
• Maintain organization, upkeep, and cleanliness of both the front and back of house.
• Ensure that the sales floor is maintained and beautifully reflects the brand.
• Partner with entire team to execute open + close checklist, shipments, DOR’s and overall store standards.
• Actively support Diversity, Equity, and Inclusion Initiatives.
QUALIFICATION REQUIREMENTS:
• Proven experience as a Retail Sales Associate or a similar role in the fashion industry
• Sales experience in clothing or any retail store
• Excellent customer service skills
• Ability to offer personalized styling tips while identifying clients' needs
POSITION SUMMARY: The Senior Technical Designer, RTW, will focus on denim, bottom, outerwear, dress, gown and suiting for categories such as men, women and children.
KEY RESPONSIBILITIES:
• Pattern Making knowledge preferred.
• Responsible for managing approval timing of their styles. Raises to the Director’s attention if approval(s) will be late.
• Measures all fit samples from proto to T.O.P. prior to fitting.
• Creates Tech Packs in Excel or WFX with construction callouts, target measurements and grading.
• Update WIPs and adhere to the T&A calendar.
• Sends Tech Pack Fit Comments and Grading to vendors after each fit round.
• Communicates with vendors via emails, WhatsApp and FaceTime daily or as needed.
• Problem solves construction and production issues.
• Work cross functionally with PD, design and production.
• Book fit models and keep tab of the budget.
• Keep approved samples for reference and fit history.
• Train and mentor technical designers.
QUALIFICATION REQUIREMENTS:
• 10+ years of experience in Technical Design of RTW for American or European Brands, preferably Contemporary or Designer Brands.
• Ability to lead fittings and solve fit challenges without assistance.
• Strong pattern making skills preferred.
• Adept at collaborating with cross functional teams.
• Proactive self-starter with the ability to work independently and prioritize workload.
• Good organization and communication skills.
• Multiple task management skills.
• Ability to react to change.
• Proven ability to be a valued contributor.
• Effective communicate in written and verbal form.
POSITION SUMMARY: The Director of Wholesale is responsible for driving the wholesale business strategy, overseeing key accounts, and expanding the brand’s market share through effective sales and distribution channels. This role requires a deep understanding of fashion trends, brand positioning, and market dynamics, with a focus on building strong relationships with retail partners and delivering profitable growth.
KEY RESPONSIBILITIES:
• Develop and execute wholesale sales strategies in alignment with overall brand objectives.
• Identify and pursue new business opportunities to expand the brand’s presence in key markets.
• Collaborate with product development, merchandising, and marketing teams to align wholesale strategies with seasonal product assortments and brand vision.
• Manage and grow relationships with key wholesale partners and accounts.
• Develop customized sales plans and product assortments for each wholesale partner to maximize revenue and ensure brand representation.
• Work closely with buyers to understand their needs and provide timely feedback to internal teams.
• Drive wholesale sales targets and achieve budgeted revenue goals.
• Analyze sales performance, identify trends, and make recommendations to optimize assortments and inventory levels.
• Prepare and present sales reports, forecasts, and budgets to senior management.
• Lead and mentor a team of wholesale account executives, ensuring effective performance and professional development.
• Foster a collaborative environment across departments, ensuring seamless communication between sales, operations, and merchandising teams.
• Monitor market trends, competitor activities, and retail performance to stay ahead of industry developments.
• Make data-driven recommendations on pricing, product placement, and market expansion strategies.
• Oversee the logistical aspects of wholesale distribution, ensuring on-time deliveries and quality standards are met.
• Partner with the production and operations teams to manage inventory, address supply chain challenges, and minimize delays.
• Develop and refine policies for order management, shipping, and returns to improve wholesale partner satisfaction.
• Serve as a key ambassador for the brand in the wholesale space, representing the company at trade shows, market appointments, and industry events.
• Ensure consistent brand messaging and presentation across all wholesale channels.
QUALIFICATION REQUIREMENTS:
• Bachelor’s degree in Business, Marketing, Fashion Merchandising, or related field.
• 10+ years of experience in wholesale management within the fashion, luxury, or retail industry.
• Strong relationships with retail buyers and experience managing major wholesale accounts.
• Proven ability to develop and execute successful wholesale strategies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead cross-functional teams and work collaboratively with internal departments.
• Data-driven decision-maker with strong analytical and forecasting skills.
• Experience working with international vendors and familiarity with global distribution networks.
POSITION SUMMARY: The Controller is responsible for the company’s accounting practices and preparation of financial reports. Responsibilities include budgeting, forecasting, financial control systems, tax compliance, financing compliance and partner reporting. Provide support to the CFO and the Accounting department.
POSITION SUMMARY: The Accounting Manager has exposure across the entire accounting function with the opportunity for continuous growth and responsibility. Specific day-to-day responsibilities include, but not limited to, overseeing accounts receivable, and reconciling credit card transactions, accounting management, cash flow, in addition to other related duties under the guidance of the Controller. This role will work independently and will partner with Sales and Planning Departments. This position reports into the CFO.
KEY RESPONSIBILITIES:
• Manage accounts receivable including maintaining A/R aging report and reviewing status weekly with the Senior Finance Team Member.
• Manage and minimize aged receivables by actively reaching out to customers for payment.
• Perform full cycle A/R activities; initiate continued collection efforts on delinquent accounts.
• Work on monthly GL close activities to ensure all A/R transactions are accurately recorded.
• Assist in managing all aspects of the specialty accounts. Functions include but are not limited to credit release, applying discount, and extension of orders.
• Communicate with customer A/P departments to request records.
• Validate chargebacks and dispute and track unearned discounts.
• Reconcile invoice details against warehouse shipped reports.
• Process accounts and incoming payments in compliance with financial policies and procedures.
• Preparing credit memos, invoices, and bank deposits.
• Prepares customer billings based on sales activity, reviews credit balances, refunds, adjustments, and claim denials; reconciles, corrects, and applies adjustments to billing records.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Responsible for reconciling various bank accounts.
• Work with the Sales team for chargeback validation.
• Communicate order’s status to Sales and other departments as needed.
