Most of our orders are shipped 1-3 days from purchase pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 5-7 business days of its ship date. If you need your item(s) sooner, please select the expedited shipping option.

Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. We reserve the right to cancel orders due to shipping restrictions in place worldwide. Customer service will notify you if this cancellation occurs. Shipping costs are nonrefundable. We are unable to ship to PO Box and military addresses. Cult Gaia is not responsible for packages once they have been scanned and delivered.

We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery. All orders $150 and over will require a signature upon delivery. Once your package has been signed for and delivered, Cult Gaia is not responsible for theft or damage. If you choose to waive the signature, your package is only insured through transit, and the customer bears responsibility upon delivery.

Ground / $10.00 / 5-7 Business Days plus processing 

Two Day / $18.00 / Arrives 2 business days after processing if you place your order by 12 PM PST

Next Day / $28.00 / Arrives next business day after processing if you place your order by 12 PM PST 

Orders placed before noon PST will generally ship 1-3 business day via DHL Express. If you need to place an order for rush shipment please contact us at orders@cultgaia.com.  If for any reason your order is to be delayed or cancelled - due to stock, payment or otherwise - we will contact you via email. 

Prices displayed on our website do not include taxes and duties.

Starting on July 25, 2019, Cult Gaia is partnering with Global-E to ship orders outside of the United States Delivery Duty Paid (DDP). Duties and taxes to your respective country will be displayed as a separate line item in your Check Out cart. All duties paid at check out are not collected by Cult Gaia; they are passed directly to your local customs office.

(Note - All orders placed through July 24, will be shipped Delivery Duty Unpaid (DDU). Once your order is shipped, the carrier will bill you to pay all import duties, customs and local sales taxes levied by the country you are shipping to.)

Cult Gaia is not responsible for international shipments lost in transit.

Once your package has been shipped out and handed to the respective courier, you cannot change the shipping method.

We accept returns on all full priced Bags, Clothing, Jewelry, and Shoes within 14 days of delivery receipt.

Items must be in their original condition, with all tags attached, and must not be worn, altered, washed, or have any fragrance. Please note that exchanges are subject to product availability. Items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions. Returns that do not meet our policy will not be accepted and will be sent back to you.

All in-store orders need to be returned in-store only & can only be returned for store credit/exchange.

For domestic returns within the US, you can visit this link to request a return/exchange. The return shipping amount will be deducted from your refund.

For international returns outside of the US, you can visit this link to request a return. Currently, we are only able to process returns, not exchanges. The return shipping amount will be deducted from your refund.

Cult Gaia is not responsible for international shipments lost in transit.

The merchandise must be returned in the original packaging and the box it came in. Cult Gaia boxes should not be used as the actual shipping box.

Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete.

No price adjustments for prior purchases.